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Terms and Conditions That Govern Your 5777but Account

Before you open an account or move money through bKash, Nagad, or Rocket on 5777but, these terms set out exactly what we expect from you and what you can expect from us.

Account holder responsibilitybKash, Nagad, Rocket payment rulesBangladesh eligibility conditionsAccount suspension termsDispute and contact process
5777but Terms and Conditions That Govern Your 5777but Account
HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights Under These Terms

These terms work alongside our account security and data practices. Your account details, wallet linkages to bKash, Nagad, or Rocket, and transaction history are held under our data retention policy. You can request a summary of what we hold, ask us to correct inaccurate details, or query why a specific transaction was flagged — all through the support channels above. We do not share your wallet credentials with third parties beyond what is needed to process your payment.

Data Retention

We keep your account records and transaction history for the period required under applicable rules. You can request access to what we hold by contacting support with your account ID.

Account Security

Your account is protected with OTP verification on login. If you notice unusual access, contact us immediately so we can freeze activity while your case is reviewed.

Wallet Linkage Rules

Only wallets registered in your own name — bKash, Nagad, or Rocket — can be linked to your account. Mismatched wallet ownership is a breach of these terms.

Requesting Changes

To update contact details or correct account information, submit a request through live chat or email. We verify identity before processing any change to protect your account.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these terms is unclear, or if you want to raise a concern about how a specific rule has been applied to your account, our support team handles terms-related queries directly. When you contact us, have your account ID and relevant transaction reference ready — this helps us check your case against the correct policy version without delays.

Team online

Live Chat

Raise a terms or account query through live chat on site. Have your account ID ready so we can pull up the right policy version for your case.

Email Support

Send detailed terms questions to our support email. Attach your bKash, Nagad, or Rocket transaction reference if your query involves a payment rule.

Account Help Page

Our account help section lists common terms scenarios — account restrictions, wallet rules, and eligibility conditions — with step-by-step context for each.

Common Questions About 5777but Terms and Conditions

These are the questions we get most often about how our terms apply to accounts, payments, and eligibility in Bangladesh. If your question is not here, our support team can address it directly.

Yes. These terms apply to all accounts regardless of payment method. Your bKash, Nagad, or Rocket transactions are also governed by each wallet provider's own terms alongside ours.

We will notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

If your region no longer falls within our supported areas under local law, we will restrict your account access and contact you about any outstanding balance or pending withdrawal.

Contact our support team via live chat or email with your account ID and the relevant transaction reference. We review disputes against the terms version active at the time of the event.

The wallet you link must be registered in the same name as your 5777but account. A Rocket, bKash, or Nagad wallet belonging to someone else cannot be used — this is a firm condition under our terms.

We retain account records and transaction history for the period required by applicable rules. You can request a copy or ask about specific entries by contacting support directly with your account ID.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.